Payroll Representative – Full-Time

Paypro is looking for a experienced individual to process payrolls daily and provide customer service support for outside clients in a client service environment.

Role and Responsibilities:

• Handle payrolls for 100+ clients
• Provide support to client inquiries on payroll questions, processing procedures and the creation of reports.
• Provide assistance on special projects
• Ability to be flexible with hours if needed
• Must be able to work well both independently and as part of a team
• Must possess superior customer service skills
• Must be able to multi-task and answer calls while working on the computer
• Must be very detail oriented and enjoy working with numbers
• Must be able to work under pressure with strict deadlines
• Must have extensive knowledge of payroll practices and laws in order to properly support our payroll clients.

Qualifications and Education:

• Bachelor’s or Associates degree
• Minimum 2 years of payroll processing experience
• Proficient in Excel and Word

Preferred Skills:

• CPP certification preferred
• Experience in a client service environment handling multiple external clients is desirable
• Technology enthusiast – excited about learning new technology; fast learner
• Kronos Background is a plus

Job Duties:

• Answer incoming customer inquiries
• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company’s customer service policies

Salary: Up to $50,000 a year

Please apply here.