Careers
For OVER 30 years, Paypro’s Workforce Management solutions have been helping businesses achieve greater efficiency through automation and greater visibility through real-time data.
Remote Payroll Implementation Specialist
This is a Remote position.
Role and Responsibilities:
- Provide clients with implementation services for our Payroll product
- Evaluate and fully understand client needs, business practices and challenges as it relates to the product implementation process
- Utilize discretion and judgement to prioritize a client’s needs and guide the client towards the strengths of the system
- Develop system configurations based upon your advanced knowledge of the platforms and the client’s needs that support the client’s business processes and end goals
- Identify and recommend product customizations and/or additional product offerings to enhance the client’s experience
- Assume ownership of client’s Statement of Work, ensuring all requirements are met timely
- Work closely with other internal departments during the client implementation process to identify deliverables and ensure client’s go-live date is on track
- Test and troubleshoot final system setup
- Provide the client with training and end-user support during the implementation process
- May aid in pre-sales product demonstration preparation
- Manage multiple client implementations simultaneously and efficiently
- Manage any post-implementation client activities in tandem with the respective client support teams (post go-live date) and ensure client’s transition to the support group is seamless
- Must complete specialized intellectual instruction developed by UKG quarterly to keep advanced knowledge of the systems.
Qualifications and Education Requirements:
- Bachelor’s Degree in Business Administration, IT or another related field
- Minimum 2 Years of UKG Ready experience (Payroll)
- Minimum 2 years of experience in system implementations (Payroll)
- Ability to work well independently as well as on a team
- Strong oral & written business communication skills
- Technology enthusiast – excited about learning new technology; fast learner
Preferred Skills:
- Customer Service Experience
- Microsoft Office 365
Apply Today
Remote Implementation Project Coordinator
This is a Remote position.
Role and Responsibilities:
The Project Coordinator will work with the Project Manager to establish project timelines and keep the workflow on track in order to meet the client expectations and deadlines. The responsibilities include but are not limited to the following:
- Schedule meetings between the Paypro departments, Project Manager and clients
- Attend meetings to take meeting minutes and distribute a post meeting recap to all participants clearly defining all deliverables, responsible parties, submission deadlines, etc.
- Secure client approval on completed project deliverables
- Lead teleconference meetings involving clients and Implementation teams in order to define project deliverables, task ownership, etc.
- Create the project kick off deck, project timeline and secure client signoffs
- Work closely with internal Implementation teams to ensure project deliverables and open items are kept on track with scheduled “Go Live” date
- Track project deliverables and quality assurance using appropriate tools (i.e., Smart Sheet, Microsoft Office Suite, etc.)
Qualifications and Education Requirements:
- Bachelor’s Degree Business or other related field
- Minimum 1 year of experience in project coordination
- Ability to work well independently as well as on a team
- Experience in a client service environment handling multiple external clients is desirable
- Microsoft Office Suite
Preferred Skills:
- Must be very detail oriented
- Ability to effectively multi-task and adjust to changing priorities
- Excellent oral & written business communication skills
- Must be flexible with work hours
- Must possess superior customer service skills and be able to easily speak to all levels
- Must be able to work under pressure with strict deadlines
Apply Today
Remote HRIS Support Specialist – Tier 1
This is a Remote position.
Role and Responsibilities:
The ideal candidate must be a quick learner with technical aptitude skills. In this role, HRIS support and guidance will be provided to our clients:
- Provide client support for the HRIS system
- Serve as point of contact for HRIS products. Assist’s Team with maintaining data integrity, configuration changes and testing.
- Research, troubleshoot and resolve system issues with Client.
- Participate in HR projects involving future HRIS product implementation, Partner Groups, new functionality and process improvements.
- Develop and maintain HRIS procedures, guidelines, and documentation.
- Perform other duties as assigned
Qualifications, Education and Skills Requirements:
- Bachelor’s Degree in Information Technology, Human Resource Management, Business Administration, or related field.
- Minimum of 2 years of HRIS system administration experience with the UKG Ready platform.
- Experience creating and maintaining documentation for system usage.
- Strong analytical and problem-solving skills.
- Must be detail oriented and a self-starter.
- Experience in a client service environment handling multiple external clients and ability to present ideas and programs
- Excellent written and verbal communication skills
- Excellent interpersonal and technical support skills
- Excellent organizational skills and attention to detail
- Proficient with Microsoft Office Suite or related software (experience with Excel V-lookup is particularly helpful)
Preferred Skills:
- Professional Human Resource and/or Benefits certifications (e.g., PHR, SHRM-CP, CEBS)