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Benefits Renewal Specialist – Full-Time

Paypro is looking for a experienced individual for our Benefits team to provide service and support to our clients.

Role and Responsibilities:

Provide administrative HR and Benefits support to clients. Must be able to work in a team as well as manage projects and deadlines independently. Ability to think strategically to understand a client’s underlying business and organizational issues and align Paypro to support these:

  • Provide dedicated support to multiple companies for all HR and benefit-related matters
  • Perform duties and carry out responsibilities specific to benefits administration, account management, renewal, and general account administration functions for groups
  • Possess working knowledge of group benefits including, medical, dental, ancillary, HRA’s, and voluntary benefit programs
  • Evaluate billing and enrollment discrepancies between carriers and customers for resolution
  • Participate in client meetings as needed to support sales, retention, benefit renewal or enrollment
  • Receive, document and respond to employer and member inquiries regarding plan benefits
  • Obtain data needed from client for market analysis; Produce client proposals
  • Market and evaluate data from carriers for clients and negotiate renewal rates if applicable
  • Review and analyze claim data; resolve claim issues
  • Create custom employee communications including employee summary of benefit forms, open enrollment guides, new hire guides and enrollment forms
  • Identify accounts that may not renew subscription and relay necessary information to the TeamManager immediately
  • Provide clients with compliance assistance including, ACA, COBRA, Medicare, document requirements, etc.
  • Ensure all timeframes and deadlines are met regarding benefit renewals, new group implementations, enrollments, and changes
  • Coordinate with client and insurance carrier for scheduling benefit open enrollment meetings
  • Facilitate annual benefits renewals: Implement, attend and conduct open enrollment meetings
  • Troubleshoot issues, run reports, audit deductions, resolve claims inquiries, and communicate with carriers as needed
  • ACA Administration and Compliance: determine measurement periods, track hours, define benefit eligibility, complete and file required tax forms
  • Must be able to coach client on performance management, policies and procedures and employment law
  • May be assigned special projects

Qualifications and Education Requirements:

  • Bachelor’s Degree preferred with at least 3 years of HR experience
  • Experience in benefits and/or as a Human Resources Generalist is a must
  • Life & Health Insurance License
  • Travel within the Tri-State area is required for this position, however, for the safety of our employees, business travel is currently suspended during the pandemic.

Preferred Skills:

  • The ability to handle numerous external clients in a client service environment
  • Microsoft Excel: Intermediate level
  • Familiarity working with multiple insurance carriers and knowledge of different benefit plan types and offerings
  • Familiar with EDI file transmission and carrier feeds which include: connection set up; validating and auditing files
  • Experience with HRIS systems
  • Kronos/cloud based software experience

Job Type: Full-time

Pay: From $65,000.00 per year

Please apply here