Not only is technology changing the way we do almost everything in our every day, personal lives—from placing online orders to hailing a cab, technology is also making us more efficient and often more satisfied in our professional lives. For years, HR departments have paved the way in the use of technology for the workplace and with new technologies, particularly mobile, this pattern should continue since the HR function touches every employee of a company.
Here are four ways HR professionals can use technology today and tips to consider for the future:
One user experience and interface – A single, integrated platform with a common user interface, database, and workflows will provide HR managers with the single-source, real-time data access they need — across time and attendance, HR, payroll, and more — to control labor costs, minimize compliance risk, and improve overall workforce productivity. A common user interface makes it easier for users – employees and employers alike – to learn the system quickly and use it efficiently.
Cloud technology – Cloud computing has grown from an IT buzzword to a global business mega-trend. The cloud, in all of its various permutations, is causing organizations to re-evaluate, if not completely retool, their approaches to their computing needs. Software as a service (SaaS), in particular, has emerged as a low-risk, cost-sensitive, cloud-based delivery model for automating standardized business processes. With HR technology that is delivered in the cloud, managers can access systems anytime, from anywhere. Whether they’re traveling, working remotely, or out sick, they will have 24/7/365 access to the applications. Cloud technology is fully web based and works with virtually any web browser without the need for upgrades or software updates. HR solutions that are delivered in the cloud typically also have other advantages that include scalability, easy implementation and deployment as well as a single database architecture.
Native mobile apps – We are operating in an innovative and rapidly shifting world — one that is more connected than ever before and constantly on the move. As a result, organizations are increasingly turning to mobile technology to do business. According to Forbes, 81 percent of employed adults use at least one mobile device for business purposes. As more people use smartphones and tablets on a daily basis, it is imperative that workforce management solutions utilize these technologies to become more mobile and adaptable to various working environments. With native app technology (as compared to optimized websites) HR managers don’t have to worry about remote or field employees punching in from the wrong location by setting geo-spatial limitations while employees can submit and review time-off requests, while managers may approve them from anywhere.
Real-time workforce visibility and flexibility – Access to information-rich dashboards, reports, and decision support tools provide organizations with wide visibility and insights. Instant access to time-sheets, schedules, payroll, employee records, and other data empowers you to take immediate action and drive results. Give managers visibility into important employee data through self-service and off-load HR tasks by enabling employees to access profiles, schedules, pay statements, time-off balances, and more — all through convenient self-service and mobile tools.
Change can be viewed as a challenge or an opportunity. With the proliferation of mobile technology, everyone—not just IT—has the ability to get in on the action. HR professionals interact with every member of an organization and understand the importance of collaboration, engagement and efficiency in driving overall employee satisfaction and boosting the company bottom line. Given the solutions that now exist, HR has the opportunity to perpetuate its reputation and continue to set the standard for the use of 21st-century technology in the workplace. Please contact us with questions – we are here to help simplify your workforce management!